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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Maria

January 8, 2026

5  out of  5
rating by Maria
"Marcus F. is always so helpful with guidance and inquiries. Much appreciated!"
We responded:
"Thank you,Maria. We appreciate you too. Thanks for doing business with us. "
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Coris

January 7, 2026

5  out of  5
rating by Coris
"Bill is always helpful and responsive. Whenever I had questions, he was just a phone call or email away, always ready to assist with a friendly attitude. Bill always clearly explained policies and coverage options, helped me review my coverage, prioritized my needs, and explored options to lower my costs. That truly helps build a lasting relationship based on trust. I really appreciate his dedication and expertise and would highly recommend him."
We responded:
"Thanks so much. We really appreciate your business and the review. -Bill"
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Michael Thomas

January 6, 2026

5  out of  5
rating by Michael Thomas
"Thanks Marcus. And Kelsey. For paying such good attention to us. As a senior it means a lot to have you guys looking out for us and over the details. Always smart and courtesy."
We responded:
"Michael, Thanks for your kind words and your business. We are here to help. Bill"
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Daniel Nieves

January 6, 2026

5  out of  5
rating by Daniel Nieves
"Nothing but positive things to say about this business. Marcus and his team have helped my family and me navigate multiple insurance needs over the years, and I couldn’t be happier. The personal attention, expertise, and savings they’ve provided have been invaluable. I’ve recommended them to friends and would do so again without hesitation. Great representatives of the State Farm brand."
We responded:
"Daniel, thanks for the review and for being a valued customer. We appreciate your business. Bill"
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Greg Mansell

December 31, 2025

5  out of  5
rating by Greg Mansell
"Always responsive and friendly. Great rates and great service. I have used Bill and his team on multiple properties for nearly a decade!"
We responded:
"Greg, Thank you for your business and the review. We appreciate working with you. -bill"
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Judy

December 30, 2025

5  out of  5
rating by Judy
"Very kind and welcoming. Always a pleasure to visit this office when I’m in town."
We responded:
"You’re always welcome. Thanks Bill"
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Tweety Bird

December 24, 2025

5  out of  5
rating by Tweety Bird
"He worked very well with me to get the best deal that gave me the coverage I needed. Would definitely recommend."
We responded:
"Thanks for your kind words. I’m glad we were able Rome or together and get you insured. "
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vito galatioto

December 23, 2025

5  out of  5
rating by vito galatioto
"Very professional, easy to work with and great Company."
We responded:
"Thanks, Vito. Welcome to State Farm "
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Stephanie Wright

October 3, 2025

5  out of  5
rating by Stephanie Wright
"I had such an excellent experience working with Marcus Franklin at Bill Singleton’s State Farm office in Dobbs Ferry. After my vehicle was totaled in an accident with a deer, Marcus guided me through every step of the process with incredible care and professionalism. He personally called me to keep me updated on what was happening and made sure I always knew the next step. Thanks to his support, the transition to registering a new vehicle was smooth and seamless. I am so grateful for his help and highly recommend this office for anyone looking for attentive, knowledgeable, and truly supportive service."
We responded:
"Thanks so much for your review. Those deer claims are scary. We try to help sort through that as best we can. Thanks. Bill"
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Catherine Clemens

August 13, 2025

5  out of  5
rating by Catherine Clemens
"Excellent company..we’ve been with them for over 25 years for all of our auto and home insurance needs. Personalized service, thorough and timely..always! Thanks Bill&Marcus and Singleton team!"
We responded:
"Catherine. Thanks so much. We try our best to be quick and efficient. We appreciate your kind words and loyal support. Bill "
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Ari

July 2, 2025

5  out of  5
rating by Ari
"Very fast Service!!! I got the information I needed right away!!! Thank you!!! A+++++ Service all around!!!"
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Susan Johnson

July 1, 2025

5  out of  5
rating by Susan Johnson
"We are moving out of state and needed renters insurance. Our agent in Michigan referred us to Bill Singleton. He returned our call quickly and set up the policy we needed that day. We appreciate this customer service and look forward to working with Bill and his agency when our move is completed!"
We responded:
"Welcome to NY. Moving state to state is tricky so we try to help folks navigate that. Thanks for the review. We appreciate it and look forward to working with you as well. -Bill Singleton"
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Trent C

June 18, 2025

5  out of  5
rating by Trent C
"We have been getting our insurance from here for nearly 8 years and they have been great to work with. Marcus is easy to work with and quick to respond to any issues we have had."
We responded:
"Trent Thank you for your kind response. Our office strives to provide the best possible service. Thank you for your business and support -Marcus "
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J F

June 6, 2025

5  out of  5
rating by J F
"Anytime I have an issue or inquiry, Marcus is accessible via telephone or email and the response is quick. It’s clear and evident that customer service is one of the many things that the team strives for. Thank you for always handling my inquiries with care."
We responded:
"Thank you! We appreciate your choice to do business with us. "
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Tomasz Lopinski

June 6, 2025

5  out of  5
rating by Tomasz Lopinski
"Love working with Bill - always responsive. Peace of mind."
We responded:
"Thanks so much for your review and kind words. & your business!! We appreciate working with you as well."
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Matthew Minniter

May 30, 2025

5  out of  5
rating by Matthew Minniter
"Bill Singleton at State Farm is an outstanding insurance agent! He was incredibly helpful with my car accident, taking care of all the paperwork and making the entire claim process stress-free. I highly recommend him and his office for their expertise and dedication."
We responded:
"Matthew, Thanks for the kind words and feedback. Claims are bad enough so we try to help out. That’s what we are here for. "
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Joe Schmit

May 30, 2025

5  out of  5
rating by Joe Schmit
"Very responsive. Always available when you need him."
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Bill Kelly

May 29, 2025

5  out of  5
rating by Bill Kelly
"I was lucky to work with Bill Singleton as my agent. I had spent a year going back and forth with another company about a homeowners policy only to grow more and more frustrated. I finally reached out to Bill and he knew exactly what to do and what I needed. He even went out personally to take photos to speed the process forward. That is the type of service that stands out - expertise and diligence. If you have any insurance need, I’m sure he can handle it and handle it well."
We responded:
"Bill. Thanks for the kind words. We appreciate your business. "
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Triple R

May 29, 2025

5  out of  5
rating by Triple R
"I have been working with Bill for the past 10 years and he has consistently impressed. Not only is he knowledgeable about insurance, but genuinely cares about finding the best solutions. I appreciate the honesty and dedication. I can trust him to guide me through my insurance needs. If you are looking for a reliable, trustworthy agent, look no further"
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Sugeiry Novas

May 7, 2025

5  out of  5
rating by Sugeiry Novas
"Marcus Franklin has been my agent for the past few years! He is exceptional, profesional, goes above and beyond to solve any issues and is very honest with clear communication! Thank you Marcus people like you is what every company would hope to have to serve customers"
We responded:
"Hello Sugeiry thank you for your kind words. We strive to provide the best service possible. We appreciate your review and loyalty."
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John Garges

February 8, 2025

5  out of  5
rating by John Garges
"Dealt with Marcus Franklin of this office for many years and have always been more than pleased with his courteous, competent help. You should be proud of what you do and how you do it. Many thanks!"
We responded:
"Thank You John for your kind words. I appreciate this kind review. We strive to provide the best customer service assistance. From Marcus and the Team"
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Jennifer Lugo

May 29, 2024

5  out of  5
rating by Jennifer Lugo
"Agent was efficient and extremely helpful!"
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Amanda

February 5, 2024

5  out of  5
rating by Amanda
"From the minute I switched from Geico, roughly over a year ago, I was guided by Marcus step by step. He communicates well and any questions, he responds in a timely manner. Very efficient and takes the time to be thorough, and I appreciate him for being patient and kind throughout my car endeavors. He takes the time and offers personal advice and is excellent at what he does. He goes above and beyond, I cannot speak for everyone but Marcus Franklin is the best! Thank you, State Farm!"
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Lawrence

November 22, 2023

5  out of  5
rating by Lawrence
"They are true professionals in this office. Mr. Singleton and his team are always ready and able to help no matter what. They also saved us a some money over Liberty Mutual. I would highly recommend them to anyone looking to save money and that wants to be treated with kindness and respect."
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Alex Amiel

November 6, 2023

5  out of  5
rating by Alex Amiel
"Bill and his team are all rockstars! Always quick to respond and very helpful. 10/10 would reccomend."